Who we are
SNAP Cymru is a national charity, unique to Wales, founded in 1986. Its main aim is to advance the education of people in Wales and support their inclusion.
SNAP Cymru offers free and independent information, advice and support to help get the right education for children and young people with all kinds of special educational needs (SEN) and disabilities. We give advice and support on a range of issues including assessments, statements of special educational needs, bullying, school attendance, exclusion, health and social care provision and discrimination.
We also provide advocacy, disagreement resolution and training for young people, parents and professionals.
SNAP Cymru has worked to facilitate partnership for over 33 years and has a wealth of knowledge and experience. We hold the Specialist Quality Mark (Education Advice), Investing in Volunteers Quality Mark and were awarded The Queen’s Diamond Jubilee Award for Voluntary Service.
We are the leading provider of Parent Partnership and Disagreement Resolution Services in Wales, and have developed representation and advocacy services for children and young people, parents and carers. SNAP Cymru works with the twenty two Local Authorities in Wales. We also work closely with Social Services, Health, Schools,Early Years Providers, Social Care providers, Careers Wales and Third Sector partners.
Who can we help?
All families, children and young people who live in Wales who have, or may have, Additional Learning Needs, including Special Educational Needs or Disabilities and other barriers to education e.g. children in need, disaffection, poverty, deprivation or English or Welsh as a second language. We also can help carers, professionals and others who support children and young people including schools, colleges and other community education establishments.
We also acknowledge that there will be times where making a claim in the County Court. If this is the case for you then you should seek the assistance of a qualified lawyer and check if you may be entitled to receive legal aid – by clicking on the following link https://www.gov.uk/check-legal-aid.
SNAP Cymru is able to provide free advice and information about legislation such as the Equality Act 2010 or the 1996 Education Act. We can advise you on identifying the correct protected characteristic, the sector and the prohibited conduct which applies to your circumstances.
SNAP Cymru is able to offer you an action plan with a view to resolving your issue informally without the stress of going to court or a tribunal or support to prepare and represent you if required. If you feel confident then we will leave you to it and you can work through this yourself, please feel free to contact us if you need further support.
If you feel that you need our support in resolving an issue then let us know and we will contact the organisation who has treated you unfairly on your behalf. We will keep you updated so you know what is going on.
The following information may be helpful discrimination and equalities advice. If you require additional casework support please contact our SNAP Cymru discrimination helpline. ( please leave a message and your contact details if asked to do so and an advisor will return your call)
discrimination helpline 0300 222 5711 or email: firstname.lastname@example.org
Our Aims & Values
Our NEC sets and maintain our vision, mission and values; and believe that delivering services that are based on a volunteering model ensures added value and a continuity of service beyond our paid professionals.
SNAP Cymru’s mission statement and charitable objectives are key in determining the organisations activities. The charitable objectives are:
To provide or assist in providing information, advice and support to enable children and young people and their parents or guardians to participate fully and equally in society.
To assist parents and guardians in their understanding of relevant legislation and through this to facilitate their children’s contribution and involvement in life choices.
To facilitate the partnership of young people, parents and professionals in decisions relating to education and inclusion.
“SNAP Cymru will empower families (children and young people, their parents and guardians) to have their voices heard within the area of Additional Learning Needs and Disability and support them to influence policy and practice in the planning and delivery of services at local, regional and national levels”
SNAP Cymru is governed by a board of Trustees (NEC) drawn from SNAP’s beneficiaries, networks and partners. Our trustees oversee the organisations strategic direction, have overall responsibility for SNAP Cymru’s vision, and accountability and to safeguard the good name of SNAP Cymru.
Our board members are volunteers who have an excellent range of different skills knowledge and experience, which in combination is used to steer the organisation effectively.
The board is accountable to the Charities Commission and has a moral accountability to the people they serve, the people who fund the work and to SNAP Cymru Staff and Volunteers.
The NEC are not responsible for the day to day operational responsibilities of the organisation, however they are responsible for establishing and monitoring policies, employment procedures, ensuring compliance with the governing document, ensuring accountability and compliance with the law, maintaining proper financial oversight and selecting and supporting the Chief Executive Director.
As a registered charity, we rely on a range of generous donations from a variety of sources; these include contributions from grant making trusts, public bodies, community organisations and individuals, including bequests to sustain our work.
Our Parent Partnership Services are funded through Service Level Agreements in each Local Authority. Local Authorities have a statutory obligation to provide access to a Parent Partnership Service, however this funding differs from LA to LA’s consequently each SNAP Cymru team may work to a different contract.
We are extremely grateful to all our funders, not only for their generosity, but also for their enthusiasm and shared belief in what we do. Without their support we most certainly wouldn’t be where we are today.
You can read our latest annual report and financial statements here or find more financial information about us by visiting our listing on the Charity Commission (link to external site) register.
2018-2019 Report > click here
Read further funding info here > click here
It gave me confidence, I finally felt like I was being listened to and I will be making contact again for more advice.
SNAP offer so much support when I really needed it they were able to tell what I should be asking my sons school and snap advisor was able to support me at school meeting.
SNAP provided an invaluable service to my family and me when we were at our most vulnerable. I will always be grateful. They knew the system when we were confused and made us feel so supported.
Without SNAP our child would not be where he is now.
I found SNAP to be the only people who could give me all the information that I needed to understand the SEN system.
My son was provided with the additional individual support that he so badly needed, and has gone on to succeed with all his educational qualifications whereas, prior to SNAPs intervention, he was predicted to fail all his exams.
SNAP Cymru is the leading parent partnership service in Wales. Our staff are trained and experienced in delivering confidential, accurate information, advice and support to families of children who have, or may have Additional Learning Needs.
We currently employ staff in both full and part time roles such as Family & Young Person’s Officer, working in our county offices, Project Assistants who assist with the work of the Family & Young Person’s Officer and the administration of our Service.
If you are interested in a position at SNAP Cymru and we have no current vacancies, please keep visiting the website as jobs will be posted as soon as they become available.
Why not join our team as a volunteer. We can give you accredited training and a friendly team to work with.
Social Work Student Placements
SNAP Cymru also offers work experience to trainees and students in a wide range of disciplines; including: business management, finance, HR, administration, marketing, IT, fund raising, social care, education, youth and community work. Please contact us if you would like to receive more information.
SNAP Cymru has provided 1st and 2nd year placements for Social Work Degrees students from Bangor, Swansea, Cardiff and the University of Wales. Students have gained valuable experience in the field of Additional Learning Needs/Disability and Partnership Working.
Voluntary Internship Scheme
We’re looking for bright, passionate individuals to join our team.
No day is ever the same . You will be given real responsibility from the start, leading on and developing new and existing projects. You will also be working closely with our Chief Executive and Assistant Directors on a daily basis to ensure the charity’s commercial objectives are met. This is a fantastic opportunity and would be ideal for graduates or undergraduates looking to gain experience in marketing, finance, HR, public relations or the Third Sector.
Our internships last 3 – 12 months, for 3 to 4 days a week, which means you can still work part time, while you’re with us.