All posts in “Staff”

Vacancy – Family and Young Person Officer – Cardiff

Family and Young People Officer
35 hours per week (over 5 days)

Hours 9-5 Monday to Friday with some evening and weekend work very occasionally.  There is no overtime pay but additional hours worked may be authorised as Time off in Lieu by arrangement.

The post require a very good level of knowledge and experience of Additional Learning Needs in the education system and good access to personal transport

The post holders will give educational information, advice and guidance to families, young people and professionals.  The post holder will attend and get involved in meetings with families, schools, colleges, health and the local authority.

Much of the work is over the phone or via email but there is also face to face support, meetings support and support to help resolve issues under dispute

This post can be stressful and is always busy.  a good ability to deal with these stresses is essential for the role.

The post holders will understand the various presentations of diversity and be neutral and supportive of all those who access our service

The Post holder, working from the Cardiff office, will join a team which leads in the City and County of Cardiff

The post holders report on areas of lead responsibility quarterly.  The post holders will be required to work or attend training in other areas where needed

Good computer skills, report writing and data searching are needed.

Please see the full Job Description and person specification here

If you would like to discuss one or other of these posts please ring Lindsay on 078 030 180 64

Closing date for applications June 21st

Those invited to interview will hear by June 26th

Interview date 3rd July

To apply please send a CV with any additional appropriate information to

To apply please send a CV with any additional appropriate information to

SNAP Cymru welcomes Jane McCann to the team

Jane has recently joined SNAP Cymru as a Families and Young Persons Support Worker and it goes without saying that the whole team have been happy to welcome her. Jane has previously lectured on law in Swansea. After having children she then gave talks to school children, cubs and others about guide dogs, disability and blindness, helping them learn to read and offering welfare rights advice.

As she explained when I sat down to talk to her, having special needs herself and experience of her son being bullied made SNAP Cymru the perfect place to join.

‘My son was quite badly bullied at school and suffered from anxiety, which made me aware of the need of a service like that offered by SNAP. Also, many of my friends had children with additional needs. With my legal background, I thought I would find it both interesting and fulfilling and I thought that once I got to grips with the subject matter, I could be useful’.

Another positive aspect of the organisation she highlighted during our talk was its positive and inclusive nature, adding

‘The training offered has been fantastic, it makes me feel that I might be able to do the work!’

The most rewarding aspect part of her time here so far has been to meet families themselves and being directly involved in helping to resolve their difficulties. Her new role has involved assisting one family with two sons who have been struggling with additional learning needs at school and Jane hopes she can do the same with more families in the future as she gains more experience.

Her 9 year old guide dog, Peggy, has been a huge hit in the office and the source of many conversations. As Jane says

‘She makes me far more confident and able to go out independently. I still have to ask people for guidance and help when I am out, but it is much easier to do so when she is with me. She is very empowering. She also gets everyone talking to me – they really want to talk to her, but I get to meet lots of lovely people because I am with her’!