Salary – £16,872.00 to £17,314.00 per year

Hours- Full-time 35 hours weekdays

Status – Permanent

35 Hours 9-5 – by agreement with some evening and weekend work. There is no overtime pay but any additional hours worked will be authorised as Time off in Lieu by arrangement

This posts requires a good level of knowledge and experience of the social care and education systems and good access to personal transport
The post holder will join a team of Early Help staff, receiving family referrals and planning work for allocated families accessing the project, alongside another EH Co-ordinator and with the project management and case support of 2 Lead Early Help Officers. 

The purpose of Early Help is to avoid the need for families to engage or re-engage with statutory services. Families needing this support have undergone many distressing experiences and supporting them on their journey towards a more stable and fulfilling future is the ultimate goal. The role requires that the staff commit 80% of their time giving direct support to families. Please see the full Job Description for more details. 
This post can be stressful and is always busy. A good ability to deal with these stresses is essential for the role.

The post holder will understand the various presentations of diversity and be neutral and supportive of all those who access our service 
The Post holder, working from the Swansea office, will join a team which leads different projects in the City and County of Swansea 
The post holders report on work outcomes to their Lead Officers quarterly. The post holder may be required to attend training in other offices where needed

Good computer skills, data collection and data searching are needed
If you would like to discuss this post please ring:

Lindsay on  078 030 180 64
Closing date for applications 09/08/2019
Those invited to interview will hear by 09/08/2019
Interview date 13/08/2019

To apply please send a CV with any additional appropriate information to  

Please visit our website  for a wider view of our organisation and areas of work

• Ability to work outside of usual office hours and at weekends
• Ability to travel across the county borough of Swansea
• Ability to interact effectively with families, young people and the services that support them
• Ability to record work undertaken and evidence of impact using information technology

• To build confidence and resilience in families and with young people who have additional needs and disabilities
• To encourage participation in community events and in local play and leisure facilities 
• To broker opportunities to raise esteem and aspirations
• To offer information, advice and support for parents to engage with the service providers and local forums
• Corporate understanding and commitment to the work and purpose of SNAP Cymru 
• Flexible approaches to problem solving 
• Empathy with families and young people 
• Active listening to other views to find common ground 
• Reflection leading to continuous improvement 

• Good general education or above 
•Good written and spoken communication 
• Respect for other staff, volunteers, families and young people in line with EHRC
• Adherence to SNAP Cymru policies and procedures and national legislation and guidance 

• Safeguarding children and vulnerable adults
• Motivational approaches 
• Microsoft packages as appropriate 
• Key Working approaches 
• Research skills
• Input into monitoring systems 
• Telephone support