Salary – £19,979.00 to £22,132.00 per year, pro rata

Hours – part-time 24.5 hours 

Status – Permanent

24.5 Hours 9-5 – over 4 weekdays by arrangement with some evening and weekend work. There is no overtime pay but additional hours worked may be authorised as Time off in Lieu by arrangement

This posts requires a very good level of knowledge and experience of the social care and education systems and good access to personal transport
The post holder will join a team of Early Help staff, jointly taking the lead in evaluating and planning work for around 35-40 of the 70-80 families accessing the project alongside a Joint Lead officer, with the support of the Early Help Co-ordinator posts.

The purpose of Early Help is to avoid the need for families to engage or re-engage with statutory services. Families needing this support have undergone many distressing experiences and supporting them on their journey towards a more stable and fulfilling future is the ultimate goal. The role requires that the staff commit 80% of their time giving direct support to families. Please see the full Job Description for more details.
This post can be stressful and is always busy. A good ability to deal with these stresses is essential for the role.
The post holder will understand the various presentations of diversity and be neutral and supportive of all those who access our service
The Post holder, working from the Swansea office, will join a team which leads different projects in the City and County of Swansea
The post holders report on areas of lead responsibility quarterly. The post holder may be required to attend training in other offices where needed
Good computer skills, report writing and data searching are needed

The Early Help Lead will take on the following responsibilities
Responsible to AD leading this project

Responsible for:
• Early Help Co-ordinators
• Volunteers
A Step Up-Step Down dedicated Early Help project, offering Direct Support, Advocacy and Key Working To families, children and young people identified as being at risk of exclusion or disengagement including children and young people with ALN and or those who have experienced ACE (Adverse Childhood Experiences).

• Flexible approaches to problem solving
• Empathy with families and young people
• Active listening to other views to find common ground and broker appropriate support for families
• Reflection leading to continuous improvement
• Good education additional to GCSE level
• Excellent written and spoken communication
• Respect for other staff, volunteers, families and young people
• Motivational interviewing
• Microsoft
• Key Working
• Research, data interrogation and analysis
• Monitoring systems
• Report writing
• Telephone support
• Developing staff and volunteers
• Up to date knowledge of legislation and guidance affecting SNAP Cymru
• Ability and determination to seek up to date information

If you would like to discuss this post please ring:

Lindsay on 078 030 180 64
Closing date for applications 09/08/2019
Those invited to interview will hear by 09/08/2019
Interview date 13/08/2019
Please visit our website for a wider view of our organisation and areas of work

To apply please send a CV with any additional appropriate information to